Banking FAQ
Banking | Online Banking | Bill Pay | Security
Q Are First Keystone Bank deposit accounts FDIC insured?
A Yes! Each individual customer at First Keystone Bank is insured by the FDIC up to $100,000.
Q How do I set up Direct Deposit of my payroll check?
A After your First Keystone Bank checking application has been approved, you will receive First Keystone Bank's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.
Q How do I set up Direct Deposit of my Social Security check?
A After your First Keystone Bank checking application has been approved, you will receive First Keystone Bank's routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.
Q Can I get information about my account by phone?
A Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or use Keystone Direct, our voice response system for automated account information 24 hours a day.
Q What products can I apply for online?
A Check out First Keystone Bank's Products & Services page to see which accounts you can apply for online.
Q Can businesses have accounts at First Keystone Bank?
A First Keystone Bank currently offers Cash Management, a set of online tolls that help you easily manage your cash balances for your business. Information can be found here.
Q Does First Keystone Bank offer IRAs online?
A Currently, First Keystone Bank does not offer IRAs online; however, we continually update our Products and Services section so check back with us soon! To see what we currently offer, visit our Products & Services page .
Q Is interest paid on First Keystone Federal checking accounts?
A Yes! If you want a checking account that pays a market rate of interest, check out our Regular Checking or Key Performers Checking.
Q Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A As stated on our application, at this time, we only accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security Numbers). If you have questions, contact us. We'd like to hear from you.
Q Can I do all of my banking with First Keystone Bank?
A Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.
Q Can I look at all of my transactions at any time?
A Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
Q How frequently is my First Keystone Bank information updated?
A All customer information is real-time. This means First Keystone Bank updates immediately after the transactions occur. Whether you access our Online Banking site or contact our customer service department, your account information is updated to reflect all account activity as it occurs.
Q Are wire transfers possible to and from my First Keystone Bank checking account?
A Yes! Funds can be transferred to and from First Keystone Bank accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department at 610-892-5192 for details.
Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. First Keystone Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.
