Please be aware that the practice of sending out fraudulent e-mails or making phone calls impersonating bank personnel that appear to be from reputable companies and business or government is very much a common thing these days. This Internet scam is known as "phishing" (pronounced "fishing") and it is an attempt to obtain your person financial information.
These emails often have a sense of urgency in telling the customers that if they fail to update, verify or confirm their personal account information, then they will lose access to all of their account. They typically ask for personal account information such as account numbers, credit card and check numbers, social security numbers, mother's maiden name, date of birth and other sensitive information. They can include links to a legitimate company's name or website address and they often disguise or forge the sender's name so that it appears to be from a legitimate company.
You can protect yourself by never providing personal or financial information to unsolicited email, phone or website requests. Keep your anti-virus software up to date, change your PINs every 30 to 60 days and monitor accounts and credit reports.
First Keystone Bank will never solicit your personal information over the phone or through email. If you receive any emails from First Keystone Bank asking for your personal information, please disregard the email and contact us immediately at (610) 565-6210. If you fall victim to a phishing scam, act immediately to protect yourself by alerting us, placing fraud alerts on your credit files and monitoring your accounts.
Suspicious emails should be reported to the Federal Trade Commission by calling 1-877-IDTHEFT or by visiting www.consumer.gov/idtheft . More information regarding identity theft can be found at that site.